How do I know if my order has been processed?

After purchase, you will receive an order confirmation by email. Your order will also be present in your customer area. Nevertheless, if you do not receive a confirmation within 48 hours or if your order is missing from your customer area, we invite you to contact us from 9:30 am to 12:30 pm and from 2:00 pm to 5:30 pm at +(33)3-20-44-07-33 or by email service-client@groupevds.com.